Someone has uploaded the Discovery Channel documentary, The Other Side of Outsourcing, to YouTube. Narrated by Thomas Friedman, this video is well worth watching. Friedman introduces us to two sides of India--the high tech alongside the devastatingly poor. These extremes coexist within minutes of each other, and highlight the great emotional debate about globalization.
While some view globalization as overwhelmingly positive, there are just as many who view it as a trend that makes the poor poorer. I believe there is truth to both. The trick is to create the right programs that enable the disenfranchised residents of developing countries to participate in the global economy. Unfortunately, politics more often triumphs over conscience and common sense. But perhaps the very tool that fuels globalization--the Internet--will prove to be the platform for change.
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